M42 launches Ossi AI platform that cuts clinicians paperwork time

Ossi is an AI platform that M42 launched to cut clinicians' paperwork. The company announced the platform at the Abu Dhabi Future Health Summit on 21 October 2026. It is now active at seven M42 facilities in the United Arab Emirates and Bahrain. The goal is to reduce the time clinicians spend on notes and records so they can spend more of the visit with the patient. Ossi runs four agents. The Ambient Scribe Agent listens to the conversation and prepares a draft note for the clinician to review. The Health Record Agent pulls relevant information from the electronic medical record so the clinician can see the patient's history more quickly. The Clinical Q&A Agent helps the clinician find information and prepare material the patient can understand. The Coding Agent suggests medical codes from the notes for the appropriate teams to check. The clinician reviews and approves the documentation before it enters the record. Kareem Shahin, chief executive of Digital Health Solutions Platform and group chief digital officer at M42, said the platform was built by and for people in Abu Dhabi. He gave one example: an oncology doctor who usually spends three to four hours reviewing a file before a visit can reduce that to less than 10 to 15 minutes with Ossi. The company estimates the platform can help doctors spend up to 60 percent more time with patients. Those figures are company estimates. No independent measurement of time saved across the seven sites has been published with the launch. The seven facilities are Amana UAE, Amana Bahrain, Healthpoint, HealthPlus, Mubadala Health Dubai, Sheikh Sultan bin Zayed Hospital, and Imperial College London Diabetes Centre in Abu Dhabi. Ossi sits beside the existing electronic medical record rather than replacing it. It integrates through standard connections such as HL7 and FHIR. The platform is designed to work in more than one language. M42 has not published accuracy rates for Arabic or English notes. The name Ossi comes from the small bones in the ear that transmit sound. M42 describes the platform as an ambient assistant that captures the conversation so the clinician does not have to type while speaking with the patient. The doctor remains the decision maker. The platform prepares drafts and suggestions. It does not finalise the record on its own. For a patient the practical change is whether the clinician looks at the screen less and the patient more. The launch does not change the medical advice or the treatment. It changes how much of the visit is spent writing. The company has not said what share of visits at the seven sites now use the platform or how many notes have been generated so far. Other hospitals in the region have also tested tools that draft notes from conversations. Some use systems built outside the country. Ossi is built on M42's own architecture and runs on Microsoft Azure. The company has not published the cost of the deployment or the price for other hospitals that might want to use it later. Saudi and Egyptian health systems have also moved parts of clinical documentation online. Ossi's current footprint is limited to the seven M42 sites in the UAE and Bahrain. The comparison is between a platform that is already running in those facilities and tools that are still being tested elsewhere. The platform does not list any change in staffing levels or in the number of patients a clinician sees per day. It lists the four agents and the seven sites. A reader can see where it is active. A reader cannot yet see the average minutes saved per visit or the share of notes that clinicians accept without major edits. M42 has not said whether Ossi will be offered to hospitals outside its own network or on what terms. The current activation is inside the company's facilities. That limits the immediate reach to the patients who already use those seven sites. If M42 publishes the average time saved per visit and the share of notes accepted after review at the seven sites, the launch has a measurable follow-through. If the next update is only a further site announcement, the change for clinicians remains the same as the initial description. The figure missing is the measured minutes returned to the patient conversation.