ServiceNow

ServiceNow is a Santa Clara software company, listed on the NYSE, whose platform runs enterprise workflows. It reported 2025 revenue of $13.28 billion and signed a workflow agreement with Aramco Digital in 2026.

Industry: Enterprise cloud software | Location: Santa Clara, United States | Founded: 2004

About ServiceNow

ServiceNow is a US software company whose platform runs digital workflows such as IT service management, procurement, HR service and compliance. It is headquartered in Santa Clara, California, and its shares trade on the New York Stock Exchange under the symbol NOW.

Wikipedia reports that Fred Luddy founded the company in San Diego as Glidesoft, which was incorporated in 2004 and renamed Service-Now.com in 2006. Bill McDermott, formerly chief executive of SAP, became ServiceNow's chief executive in November 2019 and is also chairman, according to the company's January 2026 results release. Gina Mastantuono has been chief financial officer since January 2020 and is also president.

ServiceNow went public on the NYSE in June 2012 in a $210 million offering, according to Wikipedia. A five-for-one stock split took effect on 17 December 2025.

The company closed its acquisition of Moveworks on 15 December 2025. The January 2026 release also announced Armis, expected to close in the second half of 2026, and Veza, expected in the first half of 2026. Wikipedia lists Raytion in July 2024, Data.world in 2025 and Pyramid Analytics in February 2026 among other deals. The release cited expanded collaborations with Anthropic, OpenAI, Microsoft, Figma, NTT DATA and Fiserv, said Panasonic Avionics expanded its partnership to use ServiceNow's CRM, and described a CA$110 million multi-year commitment to Canada's public sector.

TechScoop reported on 2 September 2026 that ServiceNow and Aramco Digital signed a collaboration agreement at LEAP 2026 in Riyadh. It covers AI-powered workflows across Aramco's affiliates, subsidiaries and joint ventures in more than 50 countries, with no contract value or timeline disclosed. The article added that ServiceNow said it would open two data centres in Saudi Arabia in 2026.

For 2025 ServiceNow reported total revenue of $13,278 million, up 21 percent, subscription revenue of $12,883 million and net income of $1,748 million. It had 603 customers with annual contract value above $5 million at the end of the year, and its board authorised an additional $5 billion for share repurchases. Wikipedia gives its 2025 headcount as 29,187.

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