Sherpa

About Sherpa

Sherpa develops travel documentation technology for airlines, travel operators and other travel businesses. Its products help travellers understand destination entry requirements and obtain documents such as electronic visas and travel authorisations. Businesses can incorporate the service into their own websites and booking journeys, allowing customers to check requirements without being sent through disconnected information sources.

The travel requirements product presents information according to factors such as passport nationality, destination and trip details. Coverage includes visa rules, passport validity, health requirements and other entry documentation. A separate documentation service guides customers through applications and provides tracking and support. Integration options range from links and embedded interfaces to API-based implementations, giving partners different levels of control over the customer experience. Sherpa maintains requirements data and updates it as government policies change. The service can appear before purchase, in booking management or in pre-departure communications. Its business proposition combines better preparation for passengers with fewer documentation-related support requests for travel providers and an additional channel for selling visa application services.