Route
Lehi, Utah company founded in 2019 whose post-purchase platform gives online shoppers package protection, order tracking and returns. More than 13,000 brands use it; it raised a $40 million Series C in 2024.
Industry: E-commerce post-purchase software and package protection | Location: Lehi, United States | Founded: 2019 | Total Funding: USD 240.5M
About Route
Route is a US company that sells post-purchase software to e-commerce brands. Its platform offers shoppers package protection against lost, stolen or damaged packages, package tracking, cash back, issue resolution, and returns and exchanges. Route says it integrates with Shopify, BigCommerce, Salesforce Commerce Cloud, WooCommerce and Adobe, and that more than 13,000 brands use it. As of April 2026 it said it had protected more than $20 billion in merchandise value.
The company was founded in 2019 by Evan Walker and Mike Moreno and is based in Lehi, Utah. Walker was chief executive in the early years. Michael Yamartino, who joined in 2020, became chief executive in 2023 and moved to the board when Eric Kobe, a former Affirm executive, took over as chief executive in July 2025. Walker is executive chairman. In April 2026 Route appointed Arman Panjwani, formerly of LawnStarter and Snap, as chief financial officer and Alexandria Orr, formerly of Shopify and Salesforce, as vice president of enterprise revenue.
Route's site lists SCHEELS, BYLT, Farmgirl Flowers and Nutrafol in customer testimonials. In May 2022 Route announced it had completed its first SOC 2 Type 1 audit; its site now describes it as SOC 2 certified and says it is compliant with GDPR and CCPA/CPRA. In January 2026 it acquired Frate Returns, a returns and exchanges platform whose customers include Caraway Home, Honeylove and Monos; terms were not disclosed.
In 2019 Route disclosed about $12 million in early funding, made up of a pre-seed round of about $500,000 led by Peak Venture Capital and a seed round from Album VC and Pattern, according to TechCrunch. In January 2022 it raised a $200 million Series B at a reported valuation of $1.25 billion, according to FinTech Global. In June 2024 it raised a $40 million Series C led by Hanaco VC, with JAWS Ventures, Madrona and Granger participating. TechBuzz News reported a valuation of $1.4 billion and 2023 revenue above $100 million. In April 2026 Route said it had raised more than $250 million in total.
Leadership
- Evan Walker, Founder and Executive Chairman
- Mike Moreno, Co-founder
- Eric Kobe, Chief Executive Officer
- Arman Panjwani, Chief Financial Officer
- Andrew Schmid, Chief Product Officer
- Alexandria Orr, Vice President of Enterprise Revenue
- Michael Yamartino, Board member; former Chief Executive Officer (2023-2025)