MrUsta

Mr Usta is a Dubai headquartered on-demand home services marketplace that uses smart technology to match customers with vetted professionals, known as Ustas, a word meaning expert or craftsman in Arabic, Turkish, and Farsi, across a wide range of residential and corporate service categories including cleaning, handyman work, plumbing, electrical, AC maintenance and repair, carpentry, painting, landscaping, moving and shifting, kitchen and bathroom renovation, pest control, and shoe and bag care. The platform offers two booking modes: a Book Now option with fixed pricing for on-demand instant matching, and a Get Quotes option that lets users compare bids from multiple professionals through an in-built chat feature, with all service providers vetted by the company and reviewed by past customers to ensure reliability and quality. Founded in 2015 in Dubai, Mr Usta forged a notable strategic partnership with Majid Al Futtaim in June 2020, becoming the preferred after-sales home service solution provider for Carrefour, Crate and Barrel, and Maison du Monde customers across the UAE, and integrating with the SHARE loyalty rewards programme. As of 2025, Mr Usta has wound down its consumer-facing operations in the UAE, where it now focuses exclusively on corporate services, while its active consumer marketplace continues to operate in Turkey through its dedicated Turkish platform at mrusta.com.tr, reflecting a strategic geographic pivot toward the Turkish market.