Locate
Saudi food and shopping delivery app connecting customers with restaurants and stores, with group ordering and a subscription tier.
Industry: Food and grocery delivery | Location: Dammam, Saudi Arabia
About Locate
Locate (لوكيت) is a Saudi delivery app for food and shopping. Customers order from restaurants and stores through iOS, Android and Huawei AppGallery apps, and the company also recruits delivery drivers and merchants onto the platform.
Features described on its site include group ordering, where one shared link lets each person pick items and the order is paid from one place; a points scheme that earns discounts on later orders; store pickup to avoid delivery fees; and a subscription called Loca Star that offers free delivery from selected restaurants and exclusive discounts. Customer support is stated to run 24 hours a day, seven days a week.
On the supply side, the site invites drivers to register through the app for flexible hours and merchants to join to reach new customers while Locate handles delivery. Its payment and refund policy says card payments are processed through a licensed third-party payment intermediary, that refunds are initiated automatically for cancelled or rejected orders within 48 hours (with bank processing that can take up to 21 working days), and that cash payment is collected by the courier.
The company is described as based in the Eastern Province; no funding amounts, founders or investors are published.