Gabster
Riyadh-based AI startup, founded in 2024, that unifies more than ten customer communication channels in one inbox and automates business workflows with AI agents for businesses in Saudi Arabia.
Industry: AI customer communication and business operations software | Location: Riyadh, Saudi Arabia | Founded: 2024 | Total Funding: USD 500K
About Gabster
Gabster is a Saudi-based artificial intelligence startup that targets the fragmentation of customer communication and daily business management among small and medium-sized businesses in the Kingdom. TechScoop describes the problem as inquiries, bookings, complaints and follow-ups arriving across WhatsApp, email, Instagram and Facebook, each in a separate inbox, leading to missed messages, duplicated effort and an inconsistent customer experience.
The platform pulls more than ten communication channels into a single unified inbox, including WhatsApp, Facebook, Instagram, Telegram, email and live chat. Its AI agents handle automated responses, guide conversations, book appointments and manage workflows, and business owners can configure them without writing code. Users can issue commands and ask questions in natural language, by typing or by voice, for example to pull last week's sales figures, check pending appointments or summarise unresolved customer queries. The platform also ships with more than 180 built-in indicators, dashboards and reports.
Gabster has closed a USD 500,000 pre-seed round backed by Muqrin Al Rajhi Investment and T2. TechScoop describes it as the company's first institutional funding since its founding and says the investors, one from an established Saudi business family, give the company runway and credibility that help a B2B platform open commercial doors. The article does not name a lead investor or give the date of the round.
The money will go toward product development and scaling the platform's capabilities as Gabster moves from early adoption to a broader rollout across Saudi Arabia.
TechScoop places the company in the context of Vision 2030, under which the small and medium business sector is a priority and government initiatives are driving digital adoption in sectors that have relied on manual processes and informal channels. It adds that WhatsApp has become a default business communication tool across the Gulf, and argues that platforms starting from that reality and building outward tend to find faster adoption than those asking businesses to change how customers already prefer to interact. The articles do not name Gabster's founders, its founding year, its headquarters city or its website, so those are left blank.
Leadership
- Ibrahim Ali, Founder