FirstFlow
Open-source startup whose software onboards users inside AI agent chats, detects friction and tracks retention. It was in Propeller's first Kernel Camp cohort in 2026.
Industry: AI agent onboarding and analytics | Founded: 2025
About FirstFlow
Firstflow makes software that sits inside the chat of an AI agent product to onboard users and measure how they use it. Its website calls the product a runtime for self-improving AI agents. It reads each chat session, flags where users get stuck or where the agent fails, and can step in inside the conversation. It also tracks signals such as churn risk, confusion loops, hallucinations and hidden feature requests, each tied to the message that triggered it. The website says it is aimed at teams building chat-based AI products such as support agents, coding assistants and sales copilots, and names no customers. Propeller's cohort announcement lists Firstflow as a Jordanian startup.
The product covers in-chat onboarding, live friction detection, in-chat rescue, product tours, announcements, surveys and retention tracking. Setup uses a frontend SDK and a backend wrapper for language model calls. The website lists support for Next.js, React, Vue, NestJS, OpenAI, Anthropic and LangChain. Firstflow is open source under the AGPL-3.0 licence, and its repository on GitHub had 26 stars when reviewed in October 2026. Teams can self-host the dashboard, API and SDKs or use the hosted Firstflow Cloud.
The company's blog begins on 1 March 2026 with an article describing Firstflow as the experience layer for AI agent products, and it published more than 25 articles that month on agent onboarding, surveys, session ratings and retention. Posts describe uses by sales, customer support, internal copilot and healthcare and professional services teams.
In April 2026 Propeller named Firstflow in the first cohort of Kernel Camp, an eight-week residency in San Francisco that ended with a showcase on 30 May 2026. Firstflow's LinkedIn page describes it as an onboarding and activation layer for AI agents, founded in 2025, with two to ten employees and a San Francisco headquarters. No founders, funding or revenue are published on the pages reviewed.