Overview
About the Role
We are looking for a Captain Acquisition Operations Lead to manage and strengthen Careem’s vendor (3PL) partner ecosystem in the UAE. You will ensure captains are recruited, onboarded, trained, and operationally ready while driving performance improvements through strong partner relationships and data-driven decision-making.
Key Responsibilities:
Lead on ground captain acquisition operations across the UAE.
Build and maintain strong relationships with 3PL partners and logistics suppliers.
Support vendors in recruitment, onboarding, and captain readiness processes.
Track and enforce supply fulfillment targets to meet Careem’s growth plans.
Resolve operational issues with suppliers and captains; improve partner performance.
Coordinate onboarding, training, and distribution of uniforms/swag.
Maintain structured documentation and reporting on acquisition progress and supply health.
Guide and manage the team to ensure accountability and high-quality execution.
Use data and metrics to identify gaps, drive corrective actions, and support decisions.
Job Details
Skills & Tags
Requirements
Required Skills & Qualifications:
3–5 years of experience in acquisition, logistics, vendor management, or operations.
Proven experience managing external partners or suppliers and on-ground operations.
Strong communication and relationship-building skills.
Comfortable with data: tracking metrics, analyzing performance trends, and using insights for decision-making.
Intermediate Excel skills and reporting experience.
Analytical mindset with problem-solving abilities.
Proficiency in Hindi or Urdu preferred; Arabic is a plus.
Self driven, ownership mindset, and ability to operate independently.